HOT: Apple Store, 235 Regents Street W1B 2EL

The airy, two-storey hanger that is the flagship UK Apple Store is a madhouse of tech geeks and funky young kids on a Saturday - testament to the all-consuming power of Apple. Luckily, I'd already booked my appointment to get my ipod nano fixed after it completed died about a month ago. Anyway, it transpired that it wasn't a battery issue (as first thought) and after some explanation which went over my head, they gave me a whole new ipod for free even thought it was a month out of warranty. Now that's service.