Tuesday, 25 November 2008
Monday, 24 November 2008
Wednesday, 19 November 2008
The School of Life aims to get people talking about the things that really matter in life - love, play, work, politics and family. At their conversation dinners (held at the chic, Heatherwick studios-designed Konstam restaurant), your three course meal includes a conversation menu - so along with your roast pork and treacle pudding you debate aphorisms and discuss intriguing questions like:
What do you think makes families happy?
Who have you encountered in your life who has really stood out and why?
If you could give one piece of advice to yourself in the past, what would it be and when would you have received it?
Even though you were talking with a group of strangers, it was only when we had finished running through the menu, revealing deeply personal confessions and anecdotes over 3 hours, that the conversation faltered. I was confronted by the banality of my everyday conversation as we fumbled around awkward silences that petered into sporadic and unfulfilling discussions about the tube, the credit crunch and Wales, unless we bid our hurried goodbyes.
Sunday, 16 November 2008
PS The friendly usher told me that the posh seats (where you get table service) in fact get the worst views because they're next to and not facing the piano. So save your money and use your legs to get your own drinks.
Saturday, 15 November 2008
Friday, 14 November 2008
Thursday, 13 November 2008
Nov 9 to firstname.lastname@example.org
Hi, I rang you to place an order on Wed 29 October - the order was for delivery on two items to my work address, and I had requested Friday 14 November as the delivery date.
I have just returned from a weekend away tonight to find that you have delivered the items on Friday 7 November to my home address and as a result the items have been sitting unpacked for 2-3 days.
Can you please confirm that the items in the cooler box (whole stuffed pheasant, brace of 2 pheasant and the salmon pate) are still safe to eat? I'm not sure how long they have been at room temperature. In addition, no cheddar cheese was delivered.
Nov 12 from email@example.com
just to let you know we have sent out a replacment to you today
Nov 12 to firstname.lastname@example.org
Do you mean that you have provided the replacement cheese or that you have provided a replacement of my whole order?
If you have provided a replacement of the cheese, is the rest of my order (meat and pate) still safe to eat given the chiller bag was no longer cold when I opened it?
If you have provided a replacement of the my whole order, should I throw out all the food that was delivered to me previously as it will be spoiled?
Can you please also confirm the delivery date and the address you have used.
Finally, this has been a very poor customer experience and I will not be ordering from Daylesford Organic again and will advise my friends against it. I sent an email 3 days ago about my incorrect order, then had to ring customer service to follow up and was expecting a call back which did not eventuate. I have now had to write another email to clarify what has happened with my order.
*Another phone call to 'customer service' again to clarify what was going on as no response. After that, to their credit, they wrote to say that they had redelivered my whole order, refunded the money and apologised for the inconvenience. But let's see whether my replacement order actually arrives on the right date, at the right place with the right items. BE WARNED.
...The farce continues!
Nov 25 to email@example.com
I've just found out that TWO replacement packages were sent to my work address, one on the 13 November and one on the 14 November. I picked up the one on 14 November from the work mail room as that was the package I was expecting - I thought you only delivered on Fridays? In the meantime, the package delivered on the 13 November was not picked up (as I wasn't expecting it) and has consequently been rotting in my work mail room for 12 days!
Perhaps you need to look into your mail order distribution chain, as out of 3 packages which were sent to me, only one arrived on the right day and the right date.